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IMAGINATION AT WORK

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Common Service Centres (CSC) scheme is one of the mission mode projects under the Digital India Programme.

CSCs are the access points for the delivery of essential public utility services, social welfare schemes, healthcare, financial, education, and agriculture services, apart from the host of B2C services to citizens in rural and remote areas of the country. It is a pan-India network catering to regional, geographic, linguistic, and cultural diversity of the country, thus enabling the Government’s mandate of a socially, financially, and digitally inclusive society.

Government to Citizen

One of the key mandates of CSC scheme is to deliver Government to Citizen (G2C) services. Various G2C services of Central Government Ministries and departments, apart from State-specific services have been integrated on the Digital Seva portal for delivery to citizens in rural and remote areas of the country through the network of CSCs.

Passport

Ministry of External Affairs partnered with CSC SPV in 2014 to launch Passport Seva services through CSCs across the rural hinterland. Services available through CSCs include filling and uploading of Passport Application Form, payment of fee and scheduling of appointment for visit to Passport Kendra. During 2016-17, around 2.19 lakh Passport applications were submitted through the CSC network across the country.

PAN Card

Applications for new PAN Card are processed through CSCs in collaboration with UTI Infrastructure Technology And Services Limited (UTIITSL) and National Securities Depository Limited (NSDL). 

e-District

Districts are the de facto front-end of government. The e-District project has been conceptualized to improve the experience of G2C interactions for citizens at the districts through seamless delivery of various services like certificates,  disbursement of social welfare pensions, Government taxes, utility bill payments, etc.

Apna CSC: Common Service Centre (CSC) is a part of the National E-Governance Plan Scheme of Indian Government @ www.csc.gov.in. Apna CSC was approved in the year 2006 and works under the administration of the Department of Electronics and Information Technology (DEITY), Ministry of Communication and Information Technology, Government of India. Common Service Centre scheme is working across the various districts of the country.

Common Service Centre (CSC)

Common Service Centre Scheme is one of the programs of the Government of India under the Digital India Program. It is a wide network that caters to PAN India. CSCs are the service delivery points enabled with Information and Communication Technology (ICT) for the delivery of various public and private services to rural citizens of India.

 The government services delivered through the network of CSCs include services in the area of education, agriculture, health, FMCG products, utility payments entertainment, banking, financial services, etc. 

The objective of Apna CSC?

Common Service Centre Scheme was launched with various objectives. The main objective of CSC is to achieve a rapid social and economic change in rural India by integrating the two goals of profit-making and social service. Check the official objectives of CSC below-

  • To provide access to information to all remote and rural citizens of India.
  • To provide access to quality education and skill development to Indian citizens (majorly rural population).
  • To provide efficient delivery of public services that mainly G2C (Government to Citizen) & B2C (Business to Citizen).
  • To provide cost-efficient & quality healthcare services to citizens.
  • To promote rural empowerment, collective action for the empowerment of society and to enable community participation.

 

CSC Services

CSC provides a number of services. Below, we have shared a brief note on all the services that a CSC provides to the citizens across the country-

  • Government to Citizen Services (G2C)

To deliver Government to Citizen services is the key mandate of CSC. The government keeps launching various services for its citizens through its various Departments and Ministries. CSCs are the entities that serve to deliver these government services to remote areas and rural citizens through their network. Some of the G2C services that are delivered through the network of CSCs are Bharat BillPay, PAN card, Passport, FASTag through CSCs,  FSSAI,  e-District, electricity chalan, etc.

  • Business to Citizen Services (B2C)

These are the services which are mainly provided by private businesses to the citizens. CSC helps to deliver these services to rural citizens through Digital Seva Portal. B2C services include Mobile Bill payments, Mobile recharge, DTH recharge, etc.

  • Financial Inclusion

The service of financial inclusion is aimed to create awareness among the rural citizens about digital transactions, digital financial services and to encourage them to make cashless transactions.

The major financial services that are delivered through CSCs include VLE Bazaar (a rural e-commerce venture), skill development, Banking services, insurance services, Pradhan Mantri Fasal Bima Yojana (PMFBY), Pension service, etc.  

  • Education

Through CSC platform, the government also provides various schemes related the education and education, rural students. CSC provides education and certificates courses under the digital literacy mission. Some of the education services provided through CSC platform include NDLM-DISHA, NABARD Financial Literacy Programme, Legal Literacy Programme, Cyber Gram Yojana, Tally Kaushal Praman Patra, GST, and various other programs.

  • Health services

Along with educational and agricultural services, CSCs also deliver a number of health serviced to rural citizens. Some of the health services are Telehealth consultations, Pradhan Mantri Jan Aushadhi, and a number of Diagnostics services such as 3Nethra Kits, Hello Health Kits, Thyrocare, JIVA Ayurveda scheme, health home, telemedicine, etc.

  • Digitize India Platform

It is the platform of digitizing all the physical records and data and reduce the piles of files and paper in the offices.

  • DigiPay

DigiPay is an aadhaar enabled payment service of Government that is delivered through CSC in rural areas. DigiPay facilitates payment from government schemes such as NREGA, Handicapped, Social Security pension, old age pension of any state or government entity by using an Aadhaar card.

About Aditya CSC

The Aditya CSC was Start from 2017 with the aim of providing better service to customers at a very cheap price. Now it can record with its customer stratification. and provide all the services which are provided by the e-governance section (CSC) to customers.